SALES AND REFUND POLICY
1 - Important Warning – Please Read
The installation of any aftermarket part, like ours, may void or otherwise adversely affect your factory warranty. In addition, such installation and use may violate certain federal, state and local laws, rules and ordinances as well as other laws when used on motor vehicles operated on public highways, especially in states where pollution laws may apply. Always check federal, state, and local laws before modifying your scooter. It is the sole and exclusive responsibility of the user to determine the suitability of the product for his or her use, and the user shall assume all legal, personal injury risk, and liability and all other obligations, duties and risks associated therewith.
Back to Top2 - Shipping & Delivery
All products are custom made and take time to produce once ordered. Wheels take 6-10 weeks to ship. Most small parts ship within a day or two but can take up to 2 weeks depending on stock. We make all of our products so if we are out of stock we will make more.
Back to Top3 - Returns and Refund Policy
If you purchased and no longer wish to wait for your order to be completed then just let us know and we will refund you back in full. Once we ship your order, you have 30 days to return in new condition for a refund. To start a return just email us at sales@machinedmachines.com and we will send you a return label.
Back to Top4 - Wheel Disclaimer
Our wheels are made from Douglas .190 Roll Forged Spun Aluminum Rims, Made in the USA. The Roll Forged manufacturing process has two natural defects in every wheel made that you should be aware of before buying. The process to make these wheels, as seen in the video below, can leave small nicks and flaws in the wheel. This is a normal manufacturing defect in the wheels and unpreventable. The other common flaw in the manufacturing of spun aluminum wheels is how the bolt holes are cut. They can be a hair off left or right because they are punched and not actually drilled. This can be highlighted when you purchase a wheel where the design cuts in close to the bolt hole, like the CCW2. These will be unnoticeable when the wheel is mounted but you should be aware that this could happen. We could change all the designs to not come close to the holes so you would never notice but we feel the design is better how it is. If you are worried about this please contact us and we can redesign them for you to not be close. Again, once you mount them you will not notice the .005 difference. With that said, don't get me wrong these are the very best wheels you can buy but no wheels are flawless coming out of the factory. Refunds will not be given because of these flaws. Here is a video on how these wheels are made.
Back to Top5 - Warranty
All wheels come with a one year warranty. If anything breaks or cracks within the first year we will replace it. You have to ship us the wheel at your expense and then we will look it over and make a new one and ship it back at our expense. Does not apply if wheel has been crashed. Contact us with any problem you have and we will sort it out.
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